Support

Need help with Motive?

For account, subscription, notification, or app support, email us and include the device type, iOS version, and what happened.

Contact

Email: motive.app.tiktok@gmail.com

Subscriptions

Subscriptions are managed by Apple. To cancel, open the App Store app, tap your account, choose Subscriptions, then select Motive.

Notifications

If notifications are not arriving, check iOS Settings > Notifications > Motive and confirm alerts are enabled.

Account Deletion

Open Motive, go to Settings, and tap Delete account. This removes your saved profile, notification settings, saved device tokens, and app account data.